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TQM : an integrated approach.

Ho, Samuel K.

TQM : an integrated approach. - 1st. Indian ed. - New Delhi : Kogan Page India Pvt. Ltd., 2002. - xii, 292 p. : illus. ; 24 cm.

Includes references, suggested answers, sources of information and advice and index.

ISBN: 8124202664

Subjects--Topical Terms:
Industrial management.
ISO 9000 Series--Standards.
Quality assurance--Management.
Quality control--Standards.
Total quality management.

LC Class. No.: HD 62.15 / H6 2002

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