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Service operations management /

Service operations management / Edited by George Firth. - vii, 230 pages : color illustrations ; 25 cm.

Includes bibliographical references and index.

ISBN: 9781682855317 (paperback)

Subjects--Topical Terms:
Customer services--Management.
Service industries--Management.
Operations research.
Industrial management.

LC Class. No.: HF 5415.5 / S47 2018

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