Fundamentals of selling : customers for life through service /
Futrell, Charles.
Fundamentals of selling : customers for life through service / Charles M. Futrell. - 10th ed. - Boston, Mass. : McGraw-Hill/Irwin, c2008. - xxxv, 651 p. : ill. (some col.) ; 26 cm.
Includes index.
This textbook focuses on taking care of the customer through exceptional customer service.
9780073404691 (alk. paper) 0073404691 (alk. paper)
2006030126
Selling.
HF 5438.15 / F87 2008
658.85
Fundamentals of selling : customers for life through service / Charles M. Futrell. - 10th ed. - Boston, Mass. : McGraw-Hill/Irwin, c2008. - xxxv, 651 p. : ill. (some col.) ; 26 cm.
Includes index.
This textbook focuses on taking care of the customer through exceptional customer service.
9780073404691 (alk. paper) 0073404691 (alk. paper)
2006030126
Selling.
HF 5438.15 / F87 2008
658.85