The paradox of excellence : how great performance can kill your business /
Mosby, David, 1948-
The paradox of excellence : how great performance can kill your business / by David Mosby and Michael Weissman. - San Francisco, CA : Jossey-Bass, c2005. - xviii, 204 p. ; 22 cm.
0787981397 (alk. paper)
2005013190
Customer relations.
Management.
Success in business.
HF 5386 / M79 2005
658.8/12
The paradox of excellence : how great performance can kill your business / by David Mosby and Michael Weissman. - San Francisco, CA : Jossey-Bass, c2005. - xviii, 204 p. ; 22 cm.
0787981397 (alk. paper)
2005013190
Customer relations.
Management.
Success in business.
HF 5386 / M79 2005
658.8/12