The paradox of excellence : how great performance can kill your business /

Mosby, David, 1948-

The paradox of excellence : how great performance can kill your business / by David Mosby and Michael Weissman. - San Francisco, CA : Jossey-Bass, c2005. - xviii, 204 p. ; 22 cm.

0787981397 (alk. paper)

2005013190


Customer relations.
Management.
Success in business.

HF 5386 / M79 2005

658.8/12



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