MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02544nam a22003017a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240820090323.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
240820b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
TUPM |
| Language of cataloging |
English |
| Transcribing agency |
TUPM |
| Modifying agency |
TUPM |
| Description conventions |
rda |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
BTH QA 76 |
| Item number |
B38 2022 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bauklete, Will M. |
| Relator term |
author |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
ANINAW: |
| Remainder of title |
complaint and suggestion management system for Las Piñas city/ |
| Statement of responsibility, etc. |
Will M. Baulete, Raymund Roy P. Cambronero, Erika Nicole L. Tandoc, and Endrew Joseph A. Tolentino |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Manila: |
| Name of publisher, distributor, etc. |
Technological University of the Philippines, |
| Date of publication, distribution, etc. |
2022. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xi, 121pages: |
| Dimensions |
29cm. |
| Accompanying material |
+1 CD-ROM (3/4in.) |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Thesis (undegraduate) |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
College of Science-- |
| Degree type |
Bachelor of Science in Computer Science: |
| Name of granting institution |
Technological University of the Philippines, |
| Year degree granted |
2022<br/> |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliography. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
There is a variation of challenges a city/municipality faces at a time. There is a lack of a platform where people can voice their opinions/propositions with regards to city management. Lack of transparency is also a problem by not having a unified platform where updates, information, and advisories are provided. There is a need for transparency between a local government unit (LGU) and its residents, where the latter can be more involved and participate in making their city a better place to live in. The system created provides a concept of two-way communication wherein LGUs provide information, and also, the citizens can formally file complaints that are in regard to the city's problems that frequently occur; the citizens can also register recommendations that can help improve the city. The researchers used quantitative research to conduct the study. The participants for the study are five (5) I.T. Professionals and twenty-five (25) residents of Las Piñas City, overall, of thirty (30) respondents. The survey questionnaire consists of questions regarding user interface, user experience, accessibility, and on how useful the website is based on ISO 25010. The result of the study showed that the system qualities such as interface, functionality, accessibility, and durability were rated as "Very Acceptable" by the respondents. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Local government unit |
| Form subdivision |
Philippines |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Complaints management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Cambronero, Raymund Roy P. |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Tandoc, Erika Nicole L. |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Tolentino, Endrew Joseph A. |
| Relator term |
author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Bachelor's Thesis COS |
| Suppress in OPAC |
No |