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Hotel front office management / James A. Bardi.

By: Material type: TextTextPublication details: Hoboken, N.J. : John Wiley & Sons, c2011.Edition: 5th edDescription: xv, 492 p. : ill. ; 25 cmISBN:
  • 0470637528 (acid-free paper)
  • 9780470637524 (acid-free paper)
Subject(s): DDC classification:
  • 647.94/068 22
LOC classification:
  • TX 911.3 M27 B35 2011
Summary: "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.
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Item type Current library Shelving location Call number Status Date due Barcode
Book Book TUP Manila Library General Circulation Section-GF TX 911.3 M27 B35 2011 (Browse shelf(Opens below)) Available P00029772
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TX 911.3 F75 F76 2017 Front desk management / TX 911.3 G53 2022 Hotel Housekeeping: Advanced/ TX 911.3 G85 2022 Accounting essentials for hospitality managers / TX 911.3 M27 B35 2011 Hotel front office management / TX 911.3 M27 B35 2011 Food and beverage cost control / TX 911.3 M27 B36 2017 Banquet management / TX 911.3 M27 B57 2008 Design and layout of foodservice facilities.

Includes bibliographical references and index.

"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.

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