The Starbucks experience : 5 principles for turning ordinary into extraordinary.
Material type:
TextPublication details: New York : McGraw-Hill, 2006.Description: xiv, 208 p. : illus. ; 22 cmISBN: - 0071477845 (alk. paper)
- HD 9199 U54 2006
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TUP Manila Library | General Circulation Section-GF | HD 9199 U54 2006 (Browse shelf(Opens below)) | Available | P00029499 |
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Includes bibliography, reader's guide and index.
How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.
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