Total quality : management, organization and strategy / James R. Evans.

By:

Evans, James R. (James Robert), 1950-

Material type: Text

TextPublication details: Mason, Oio : Thomson/South-Western, c2005.Edition: 4th edDescription: xii, 467 p. : ill. ; 24 cmISBN:

0324301596 (pbk.)

Subject(s):

Total quality management

DDC classification:

658.4/013 22

LOC classification:

HD 62.15 D4 2005

Summary: This book has three objectives to familiarize students with the basic principles and methods associated with total quality, to show students how these principles and methods have been put into effect in a variety of organizations and to illustrate the relationship between TQ principles and the theories and models studied in management courses. The book presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion.

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Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Book	TUP Manila Library	General Circulation Section-GF	HD 62.15 D4 2005 (Browse shelf(Opens below))		Available		P00027222
Book	TUP Manila Library	General Circulation Section-GF	HD 62.15 D4 2005 (Browse shelf(Opens below))	c.2	Available		P00027243

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Includes bibliographical references (p. 451-456) and index.

This book has three objectives to familiarize students with the basic principles and methods associated with total quality, to show students how these principles and methods have been put into effect in a variety of organizations and to illustrate the relationship between TQ principles and the theories and models studied in management courses. The book presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion.

Young Adult

This book is organizedso that it can be used as a supplement to text-book for courses in management, organization theory, organizational behavior, and / or strategic management. The book also can be used as a free-standing introduction to TQ in an elective course on quality management.

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