Facilities technology management framework for public healtcare institution/ Ramiro Z. Dela Cruz

Dissertation

College of Industrial Engineering Doctor of Philosophy in Technology Management Technological University of the Philippines

Public hospitals in the country have very limited resources to constantly upgrade and upkeep their facilities. The problems with facilities, if continuously remain unresolved, can affect the delivery of public healthcare. The technology-extensive hospital facilities need to be managed to make them more sustainable and efficient. Facilities technology management frameworks and corresponding implementation guides suitable for public hospitals promise solutions in solving the problem.
The main thrust of this study is to design and develop a facilities technology management framework that can be adopted for public hospitals. The framework needs to address the myriad of concerns in public hospital operations in terms of their finances, materials, equipment, manpower, technology, processes and methodologies.
The study used descriptive research method to identify the specifications of the framework via strategic initiatives anchored on efficiency, sustainability and technological innovation. These measures are wrapped into a facilities technology management framework which incorporates concepts and practices on risk management, facility management and technology management.
The results of the survey of the public hospitals in Laguna, Philippines, shows high levels of acceptability of proposed measures which identify the technologies, innovations and materials which are in viable context of public hospital circumstances in the country. These measures have correspondingconsideration on managing hospital processes and manpower. Foremost among these measures are aspects of procurement, quality management, preventive maintenance, information technology solutions, materials engineering and green building technoiogies.
A guide for the implementation of the framework was developed. The guide provides means for enhancing commitment to the public HCI enablers and integration of technology management processes in public HCI operations. Further, the guide provides a listing of the following: suitable green building approaches, breakdown of applicable ICT resources, outline of technology management strategies and summary of proposed technologies. Author's Abstract