Departmental Competency: Operation/ Philippine Railways Institute

Includes bibliographical references

Consistent and constant communication with all railway personnel is essential and vital in railway transportation. A highly efficient and reliable communication system increases the stability and reliability of railway operations.
The public information system is an example of these communication systems which was being used by railway operations personnel. This is a system that allows information to be delivered to a large number of people, either through verbal (PA system) or written communication, throughout a large area and is beneficial in encouraging the passengers inside the train and station to act in a desirable behavior and ensuring their safety and security.
Railway operations personnel must understand that for the public information system to be effective, the message of the announcement should be heard and understood by the passengers inside the train and station, and discipline and desirable behavior will be implied to them, thus ensuring their safety and security.