Specialized Competency: Fare and Tracking Management/ Philippine Railways Institute

By:

Philippine Railways Institute

Material type: Text

TextSeries: Fundamentals Training Course on Railway Operation and Maintenance ; volume 7Manila, Philippines : Department of Transportation, 2021Description: 311 pages : color illustrations ; 22 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

Subject(s):

LOC classification:

TF 240 P45 2021

Summary: Station personnel must know the existing rules and protocols in dealing with the passengers, especially during emergencies. They must also always remember the three golden rules of safety, the most important of which is the rule that the passengers' safety is our utmost priority. Dealing with the passengers' tickets after the train delay, stoppage of operations, and emergencies is also essential. Ticket seller shall be knowledgeable in; • Dealing with the passengers with ticket problems during train delays, stoppage of operation, and emergencies may cause delays. • Apply crowd control measures during and after train delays, stoppage of operation, and emergencies. Advise the station supervisor immediately about the situation. • Deal with the passengers with ticket-related problems after train delays, stoppage of operation, and emergencies. Station personnel, especially the ticket sellers, should know how to deal with ticket-related problems and execute all emergency procedures on all kinds of station layouts, especially during emergencies.

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Holdings
Item type	Current library	Shelving location	Call number	Status	Date due	Barcode
Book	TUP Manila Library	Filipiniana Section-GF Mezzanine	FIL TF 240 P45 2021 v.7 (Browse shelf(Opens below))	Available		D00004457

Browsing TUP Manila Library shelves, Shelving location: Filipiniana Section-GF Mezzanine Close shelf browser (Hides shelf browser)

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Previous	FIL TF 240 P45 2021 v.4 Departmental Competency: Operation/	FIL TF 240 P45 2021 v.5 Departmental Competency: Maintenance/	FIL TF 240 P45 2021 v.6 Specialized Competency: Passenger Management/	FIL TF 240 P45 2021 v.7 Specialized Competency: Fare and Tracking Management/	FIL TF 240 P45 2021 v.8 Specialized Competency: Commercial Train Driving/	FIL TF 240 P45 2021 v.9 Specialized Competency: Non-Commercial Train Driving/	FIL TF 240 P45 2021 v.10 Specialized Competency: Tracks and Guideways Maintenance/	Next

Includes bibliographical references

Station personnel must know the existing rules and protocols in dealing with the passengers, especially during emergencies. They must also always remember the three golden rules of safety, the most important of which is the rule that the passengers' safety is our utmost priority. Dealing with the passengers' tickets after the train delay, stoppage of operations, and emergencies is also essential.
Ticket seller shall be knowledgeable in;
• Dealing with the passengers with ticket problems during train delays, stoppage of operation, and emergencies may cause delays.
• Apply crowd control measures during and after train delays, stoppage of operation, and emergencies. Advise the station supervisor immediately about the situation.
• Deal with the passengers with ticket-related problems after train delays, stoppage of operation, and emergencies.
Station personnel, especially the ticket sellers, should know how to deal with ticket-related problems and execute all emergency procedures on all kinds of station layouts, especially during emergencies.

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