Technology management framework for smart university system in the Philippines / Ma. Corazon G. Fernando

Dissertation

College of Industrial Education Doctor of Philosophy in Technology Management Technological University of the Philippines 2022

"In this study, the Smart University came out of the concept of smart cities by applying the principles of smart cities to the operation of university. The Smart University is a vision where the University, as a platform, provides foundational context data to deliver the university of the future. To deal with this reality, the researcher developed a framework for transforming a traditional university into a Smart University, which is more efficient, effective, and has more involvement from both students and teachers, all working together to accomplish the shared goal of improved learning. To achieve this objective, the researcher proposes to develop a Technology Management Framework that will address issues and challenges to be considered in establishing and adopting a Smart University in the Philippines. The study will also measure the level of preparedness on Smart Universities among the students, teachers, university administrators, and IT consultant and practitioners that serve in different government agencies. Finally, the paper will also address adaptability of universities and to measure the Level of Smartness of Universities in Metro Manila.
This study adopts a mixed-method approach that combines qualitative and quantitative research approaches. The researcher also applies the sequential exploratory design method. The researcher applied the Nominal Group Technique to acquire knowledge from the group of IT experts for the qualitative portion of the study. Cronbach's alpha is used by the researcher for the designed survey instruments that are taken from the Nominal Group respondents. Cronbach's alpha is a tool used to evaluate internal consistency, and reliability of the survey items.While the Interquartile Range (IQR) was also utilized by the researcher to gauge IT experts' consensus on the identified indicators of Smart Universities in the Philippines. The outcome of the survey instrument uncovers the strength and weaknesses based on the Level of Smartness of every University participant.
The study further concludes that the developed Technology Management Framework for Smart University System in the Philippines which is anchored from the context of a Smart University identified by the expert participants can be an essential guide to implement a Smart University in the Philippines along with the requirements and standards clustered in three (3) pillars and five (5) criteria. The framework can guide the academic institutions in establishing and implementing a Smart University. The three pillars are Technology Infrastructure, Educational Pedagogy, and Government Collaboration together with the five major criteria's (Learning Environment, Educational Technology, Academic System, Governance, Health Services) and the application of various Roadmap and SMU Level of Smartness Matrix will significantly contribute to the success rate of Smart University in the Philippines. This leads to increasing the efficiency and responsiveness of the academic institution, holistic educational system, dynamic & safer academic community, and exceptional student experience.-Author's abstract"