Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, & Dwayne D. Gremler

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Material type: Text

TextPublication details: Singapore : McGraw Hill, 2006.Edition: 4th editionDescription: xxvii, 708 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Shelving location	Call number	Status	Date due	Barcode
Book	TUP Manila Library	General Circulation Section-GF	HD 9980.5 Z45 2006 (Browse shelf(Opens below))	Available		P00029321

Includes index.

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