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A Proposed Innovative IT-Bpm Hub and Business Complex in Rizal Province/ Yshi D. Alejandro

By: Contributor(s): Material type: TextTextPublication details: Manila: Technological University of The Philippines, 2025.Description: xvi, 416pages 29cmContent type:
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Dissertation note: College of Architecture and Fine Arts: Bachelor of Science in Architecture.-- Technological University of The Philippines, 2025. Summary: While the IT-BPM sector in the Philippines has played a major role in driving economic growth, it continues to face persistent challenges that affect its long-term sustainability. Understanding the sector’s barriers and development needs is essential to support its growth and ensure future competitiveness. However, despite its importance, limited architectural research has explored how spatial and design solutions can respond to its evolving demands, especially outside major urban centers like Metro Manila. This study aimed to assess the economic significance of the IT-BPM sector, identify key obstacles to its growth, and propose an architectural response through the development of a centralized IT-BPM hub in Rizal Province. A mixed-method approach was employed, combining surveys and in-depth interviews to collect both quantitative and qualitative data from individuals within the sector. These were analyzed to understand their experiences, challenges, and future aspirations. Findings revealed three core concerns: the shortage of skilled local talent, inadequate infrastructure, and weak institutional support. Respondents emphasized the need for a centralized hub that encourages innovation, collaboration, and accessibility through user-centered design strategies. The study suggests that fulfilling these needs through responsive architecture can support long-term industry sustainability. The proposed IT-BPM hub was developed as a solution, integrating Design Thinking process and post- modern architecture to provide a functional and inspiring environment for professionals in the sector.
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Bachelor's Thesis

College of Architecture and Fine Arts: Bachelor of Science in Architecture.-- Technological University of The Philippines, 2025.

Includes bibliographic references and index.

While the IT-BPM sector in the Philippines has played a major role in driving
economic growth, it continues to face persistent challenges that affect its long-term
sustainability. Understanding the sector’s barriers and development needs is
essential to support its growth and ensure future competitiveness. However,
despite its importance, limited architectural research has explored how spatial and
design solutions can respond to its evolving demands, especially outside major
urban centers like Metro Manila. This study aimed to assess the economic
significance of the IT-BPM sector, identify key obstacles to its growth, and propose
an architectural response through the development of a centralized IT-BPM hub in
Rizal Province. A mixed-method approach was employed, combining surveys and
in-depth interviews to collect both quantitative and qualitative data from individuals
within the sector. These were analyzed to understand their experiences,
challenges, and future aspirations. Findings revealed three core concerns: the
shortage of skilled local talent, inadequate infrastructure, and weak institutional
support. Respondents emphasized the need for a centralized hub that encourages
innovation, collaboration, and accessibility through user-centered design
strategies. The study suggests that fulfilling these needs through responsive
architecture can support long-term industry sustainability. The proposed IT-BPM

hub was developed as a solution, integrating Design Thinking process and post-
modern architecture to provide a functional and inspiring environment for

professionals in the sector.

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