McConnon, Shay. <br/><br/>
Managing conflict in the workplace :  how to develop trust and understanding and manage disagreements / 
Shay McConnon and Margaret McConnon. 
 - 4th. ed. 
 - United Kingdom :  How to Books Ltd.,  2010. 
 - 131 p. :  illus. ;  23 cm. 
<br/><br/> Includes appendices, bibliography, index and conflict resolution workshop. 
<br/><br/> This books offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution. 
<br/><br/><label>ISBN: </label>978845284138 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management--Psychological aspects.<br/>Interpersonal conflict--Prevention.<br/>Negotiation.<br/>Personnel management.<br/>Personnel--Direction.
<br/><br/><label>LC Class. No.: </label>HM 1126   / M3 2010