Optimizing back-office operations : best practices to maximize profitability /
Optimizing back office operations
Zahid Khalid.
- Hoboken, N.J. : John Wiley & Sons, c2010.
- xi, 212 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Changing the focus from profits to profitability, Optimizing Back Office Operations: Best Practices to Maximize Profitability uses examples and case studies to show how cost optimization and not cost reduction in the core back office operations is the right approach to maximizing profitability and enterprise value.