Evans, James R.  1950- <br/><br/>
Total quality :  management, organization and strategy / 
James R. Evans. 
 - 4th ed. 
 - Mason, Oio :  Thomson/South-Western,  c2005. 
 - xii, 467 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 451-456) and index. 
<br/><br/> This book has three objectives to familiarize students with the basic principles and methods associated with total quality, to show students how these principles and methods have been put into effect in a variety of organizations and to illustrate the relationship between TQ principles and the theories and models studied in management courses. The book presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion.  
<br/><br/> Young Adult 
<br/><br/>
<br/><br/><label>ISBN: </label>0324301596 (pbk.) 
<br/><br/><label>LCCN: </label>2004112865 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD 62.15   / D4 2005 
<br/><br/><label>Dewey Class. No.: </label>658.4/013