Serrano, Angelita Ong Camilar

Total quality management / by Angelita Ong Camilar-Serrano. - Intramuros, Manila : Unlimited Library Services & Publishing Inc., c2016. - x, 252 pages : illustrations ; 26 cm.

Outcome-based Education Approach

Includes bibliographical references.

9789719654391 (paperback)


Total quality management.
Quality control
Organizational effectiveness

HD 62.15 / S47 2016