Glaesser, Dirk. Crisis management in the tourism industry / Dirk Glaesser. - Oxford [U.K.] ; Burlington, MA : Butterworth-Heinemann, 2003. - xviii, 269 p. : ill. ; 25 cm. Includes bibliographical references (p. [250]-265) and index. ISBN: 0750659769 LCCN: 2004351911 Nat. Bib. No.: GBA3-Y0254 Subjects--Topical Terms: Crisis management.Financial crises.Tourism--Management. Dewey Class. No.: 338.4791