Futrell, Charles. <br/><br/>
Fundamentals of selling :  customers for life through service / 
Charles M. Futrell. 
 - 10th ed. 
 - Boston, Mass. :  McGraw-Hill/Irwin,  c2008. 
 - xxxv, 651 p. :  ill. (some col.) ;  26 cm. 
<br/><br/> Includes index. 
<br/><br/> This textbook focuses on taking care of the customer through exceptional customer service. 
<br/><br/><label>ISBN: </label>9780073404691 (alk. paper) 0073404691 (alk. paper) 
<br/><br/><label>LCCN: </label>2006030126 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>LC Class. No.: </label>HF 5438.15  / F87 2008 
<br/><br/><label>Dewey Class. No.: </label>658.85