Mosby, David,  1948- <br/><br/>
The paradox of excellence :  how great performance can kill your business / 
by David Mosby and Michael Weissman. 
 - San Francisco, CA :  Jossey-Bass,  c2005. 
 - xviii, 204 p. ;  22 cm. 
<br/><br/><label>ISBN: </label>0787981397 (alk. paper) 
<br/><br/><label>LCCN: </label>2005013190 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Management.<br/>Success in business.
<br/><br/><label>LC Class. No.: </label>HF 5386  / M79 2005 
<br/><br/><label>Dewey Class. No.: </label>658.8/12