000			01955cam a22003254a 4500
001			0880BE14892949CBAC7F13439889E8B5
003			OSt
005			20240731142005.0
008			040830s2005 ohua b 001 0 eng
010			_a 2004112865
020			_a0324301596 (pbk.)
040			_aDLC _cDLC _dDLC
050		0	_aHD 62.15 _bD4 2005
082	0		_a658.4/013 _222
100	1		_aEvans, James R. _q(James Robert), _d1950-
245	0	0	_aTotal quality : _bmanagement, organization and strategy / _cJames R. Evans.
250			_a4th ed.
260			_aMason, Oio : _bThomson/South-Western, _cc2005.
300			_axii, 467 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 451-456) and index.
520			_aThis book has three objectives to familiarize students with the basic principles and methods associated with total quality, to show students how these principles and methods have been put into effect in a variety of organizations and to illustrate the relationship between TQ principles and the theories and models studied in management courses. The book presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion.
521	2		_aYoung Adult
526	0		_aThis book is organizedso that it can be used as a supplement to text-book for courses in management, organization theory, organizational behavior, and / or strategic management. The book also can be used as a free-standing introduction to TQ in an elective course on quality management.
650	1	0	_aTotal quality management.
942			_2lcc _cBK
999			_c14744 _d14744