000 00609nam a22001937a 4500
003 OSt
005 20240729134134.0
008 220706b ||||| |||| 00| 0 eng d
020 _a9781680942279
040 _aTUPM
_beng
_c-
_d-
_erda
050 0 _aHF 5415.5
_bC76 2015
245 0 0 _aCRM Automation /
_cedited by Liam Babicka and Wout Barenberg
260 _aNew York :
_bArcler Press LLC,
_cc2015.
300 _a233 pages :
_billustrations ;
_c23 cm.
504 _aIncludes bibliographical references and index.
650 1 0 _aCustomer relations
_xManagement
650 1 0 _aElectronic commerce
942 _2lcc
_cBK
999 _c2845
_d2845