| 000 | 00893nam a22002657a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20240924103918.0 | ||
| 008 | 240924b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9788888361139 | ||
| 040 |
_aTUPM _ceng _b- _d- _erda |
||
| 050 |
_aHF 5415.5 _bC87 2023 |
||
| 100 | _aRose, Frances | ||
| 245 |
_aCustomer Service Guide: _bImprove Your Customer Service Skills/ _cFrances Rose |
||
| 264 |
_aNew York: _bLarsen & Keller, _cc2023. |
||
| 300 |
_a237 pages: _bcolor illustrations ; _c27 cm. |
||
| 336 | _2rdacontent | ||
| 337 | _2rdamedia | ||
| 338 | _2rdacarrier | ||
| 504 | _aIncludes bibliography and index | ||
| 650 |
_aCustomer Service _xVocational Guidance |
||
| 650 |
_aCustomer Relations _xVocational Guidance |
||
| 650 |
_aComputer technical support _xVocational Guidance |
||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c28938 _d28938 |
||