000 02523cam a22004338i 4500
001 22536144
003 OSt
005 20240924162950.0
008 220505s2022 nju 001 0 eng
010 _a 2022015984
020 _a9781119884217
_q(paperback)
020 _z9781119884231
_q(ePDF)
020 _z9781119884224
_q(epub)
040 _aDLC
_beng
_erda
_cDLC
042 _apcc
050 0 0 _aTS 171.4
_bG34 2022
100 1 _aGage, Marty,
_eauthor.
245 1 0 _aUser experience research :
_bdiscover what customers really want /
_cMarty Gage and Spencer Murrell.
250 _aFirst edition.
263 _a2207
264 1 _aHoboken, New Jersey :
_bJohn Wiley & Sons, Inc.,
_c[2022]
300 _a269 pages :
_bcolor illustrations ;
_c26 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _aIncludes index.
520 _a"50% of new product introductions fail--and this rate hasn't changed in 40 years! The main cause is too many designers, product teams, and marketers ignore the first step in the Design Thinking process-- user research. User experience research and testing, gives you a deep understanding of who your target customers are--and what they really want in your product or service. This book explains the fundamentals of user research and testing so your new products succeed and sell. User Experience Research helps you eliminate guesswork and hunches about what the target audience actually wants--by helping you uncover big ideas and insights based on testing and research. If your team wants to create category-leading products and experiences, revitalize brands, or grow usage and adoption of a key product or service, read and implement this book together. It will help your entire team and organization focus more deeply on your target customers"--
_cProvided by publisher.
650 0 _aIndustrial design.
650 0 _aProduct design.
650 0 _aHuman engineering.
650 0 _aCustomer services.
650 0 _aConsumer satisfaction.
700 1 _aMurrell, Spencer,
_eauthor.
776 0 8 _iOnline version:
_aGage, Marty.
_tUser experience research.
_bFirst edition
_dHoboken, New Jersey : John Wiley & Sons, Inc., [2022]
_z9781119884231
_w(DLC) 2022015985
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cBK
_n0
999 _c28944
_d28944