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040 _aTUPM
_beng
_cTUPM
_dTUPM
_erda
050 _aTHE QA 76.15
_bV59 2020
100 _aVizconde, Elanie J.
_eauthor.
245 _aDevelopment of workflow management system for auxiliary service sector /
_cElanie J. Vizconde.
260 _aManila :
_bTechnological University of the Philippines,
_c2020.
300 _a197 pages :
_bcolor illustrations ;
_c29 cm. +
_e1 CDROM (4 3/4 in)
336 _2rdacontent
337 _2rdamedia
338 _2rdacarrier
500 _aMaster's thesis.
502 _aCollege of Industrial Technology. --
_bMaster of Information Technology :
_cTechnological University of the Philippines,
_d2020.
504 _aIncludes bibliography.
520 _aThe project study developed the Workflow Management System for Auxiliary Service Sector to provide a web-based platform for centralized collection and management of requests for repair and maintenance services of the Technological University of the Philippines-Manila Campus. The system includes features such as task management, tags for basic troubleshooting or maintenance instructions, real-time notification, monitoring of request status, monitoring of employee performance, and report summary generation. It has enhanced security protection and can provide all users with a secure network connection. The system uses a graphical user interface to display all the functions to access all system features. The system was developed using Visual Studio Code for web application development, CodeIgniter for MVC or Model-View-Controller framework, Hypertext Preprocessor (PHP) and JavaScript with Bootstrap, Jquery and Json, and free access online technology such as HTML and CSS. Waterfall Lifecycle Model and Test-driven Development were used for software development process. All required features signified functionality and reliability based on hot path and negative testing incorporated in the test cases executed for two cycles in a live environment. The system was evaluated “Very Good” by 30 respondents using the ISO 25010 software quality model. This indicates that the system can be an accurate and reliable tool for monitoring of services and productivity.
650 _aInformation technology
650 _aComputer
942 _2lcc
_cTHE
_n0
999 _c29554
_d29554