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040 _aTUPM
_bEnglish
_cTUPM
_dTUPM
_erda
050 _aBTH HD 28
_bD45 2025
100 _aDe Lara, Norilyn O.
_eauthor
245 _aLast Item Left
_bEffectiveness Of Urgency Cues In Consumer Purchase Decision
_cNorilyn O. De Lara, Lovely Joy E. Lerin, Jennifer A. Malong, Ericson Jake D. Nebio, Ricka Mae Beatriz Palarao, Manuel Jr. R. Parejo and Niniel S. Quintana.--
260 _aTechnological University Of The Philippines, Manila.
_c2025
300 _aix, 121 pages.
_c29 cm
336 _2rdacontent
337 _2rdamedia
338 _2rdacarrier
500 _aBachelor's thesis
502 _aCollege of Liberal Arts.--
_bBachelor Of Science In Business Administration Major In Industrial Management:
_cTechnological University Of The Philippines, Manila.
_d2025
504 _aIncludes bibliographic references and index.
520 _aE-commerce has revolutionized the market, providing unparalleled convenience and accessibility. This study investigates the influence of urgency cues, such as Time-Limited and Stock-Limited Offers, on the Consumer Purchase Decision (CPD) process in e- commerce. Despite growing adoption, limited research explores how these cues affect consumer decision-making stages varied by generational cohorts. The study aims to fill this gap by examining Millennials and Gen Z, the current and primary drivers of online shopping, focusing on responses to urgency cues during the stages: need recognition, information search, evaluation, purchase, and post-purchase behavior. A descriptive quantitative approach was employed through a survey of 400 e-commerce consumers in Manila, evenly divided between Millennials and Gen Z. Data analysis revealed that urgency cues significantly influence immediate purchases, post-purchase satisfaction, and repeat buying behavior, highlighting the relationship between urgency cues and CPD. Moreover, distinct generational differences were observed, with demographic factors moderating responses to urgency cues. This research emphasizes the psychological impact of urgency cues on CPD, offering valuable insights for businesses, particularly e-commerce platforms, to optimize scarcity-based marketing strategies. However, ethical considerations must be observed to prevent overuse or manipulation, ensuring a balanced approach that fosters consumer trust and engagement. Keywords: Urgency Cues, Consumer Purchase Decision, Time-Limited Offers, Stock- Limited Offers, Generational Cohorts
650 _aIndustrial Management
650 _aFeasibility Study
700 _aLerin, Lovely Joy E.
_eauthor
700 _aMalong, Jennifer A.
_eauthor
700 _aNebio, Ericson Jake D.
_eauthor
700 _aPalarao, Ricka Mae Beatriz
_eauthor
700 _aParejo, Manuel Jr. R.
_eauthor
700 _aQuintana, Niniel S.
_eauthor
942 _2lcc
_cBTH CLA
_n0
999 _c29609
_d29609