000 02665nam a22003137a 4500
003 OSt
005 20250711131638.0
008 250711b |||||||| |||| 00| 0 eng d
040 _aTUPM
_bEnglish
_cTUPM
_dTUPM
_erda
050 _aBTH T 58.5
_bF73 2025
100 _aFrancisco, Alleyne Grace L.
_eauthor
245 _aDevelopment of a resort management system with chatbot assistance for la palmeraie resort/
_cAlleyne Grace L. Francisco, Keziah B. Lapinig, Kate Anne Joy Mesias, and Krysstin Dyan M. Nunag.--
260 _aManila:
_bTechnological University of the Philippines,
_c2025.
300 _axii, 176pages:
_c29cm.
336 _2rdacontent
337 _2rdamedia
338 _2rdacarrier
500 _aBachelor's thesis
502 _aCollege of Science.--
_bBachelor of science in information technology:
_cTechnological University of the Philippines,
_d2025.
504 _aIncludes bibliographic references and index.
520 _aWith the growth of resort activities, the Internet has become indispensable in managing hotel administration and booking. This study focused on designing and implementing a Resort Management System with Chatbot Assistance tailored for La Palmeraie Resort. Some operational efficiency enhancements included online reservations and bookings, email and SMS notifications, payment via GCash submission of QR codes, chatbot assistance for guests, and an administrative dashboard for sales, inventory, reports, feedback, and customer relations management. The system was developed using PHP 8.0, MySQL, Bootstrap, jQuery, and BotMan chatbot framework. The development progress was based on feedback using the Agile Method. The BotMan chat framework PHP 8.0 was employed within MySQL alongside Bootstrap and jQuery. XAMPP and Hostinger served in the deployment and testing phase. Software Quality Assessment was based on ISO 25010 standards. It included functional suitability, performance efficiency, compatibility, usability, dependability, maintainability, portability, and security, It involved (50) resort guests, employees, owners, and IT specialists as respondents. Through guided testing, the system earned a grand weighted mean of 3.55, described as “Highly Acceptable.” The findings showed that the system efficiently matches user needs and provides a dependable and user-friendly platform for resort administration.
650 _aChatbot assistance
650 _aInventory reports
650 _aBotMan framework
700 _aLapinig, Keziah B.
_eauthor
700 _aMesias, Kate Anne Joy
_eauthor
700 _aNunag, Krysstin Dyan M.
_eauthor
942 _2lcc
_cBTH COS
_n0
999 _c30301
_d30301