000 01249cam a22003134a 4500
001 7E411492CBC24177905F2F944C4AA77D
003 OSt
005 20240723102214.0
008 050506s2005 cau 000 0 eng
010 _a 2005013190
020 _a0787981397 (alk. paper)
040 _aDLC
_cDLC
_dDLC
050 0 _aHF 5386
_bM79 2005
082 0 _a658.8/12
_222
100 1 _aMosby, David,
_d1948-
245 0 0 _aThe paradox of excellence :
_bhow great performance can kill your business /
_cby David Mosby and Michael Weissman.
260 _aSan Francisco, CA :
_bJossey-Bass,
_cc2005.
300 _axviii, 204 p. ;
_c22 cm.
650 1 0 _aCustomer relations.
650 1 0 _aManagement.
650 1 0 _aSuccess in business.
700 1 _aWeissman, Michael,
_d1965-
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0512/2005013190.html
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/enhancements/fy0622/2005013190-b.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0622/2005013190-d.html
942 _2lcc
_cBK
999 _c5129
_d5129