000 01119nam a2200217 a 4500
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005 20231019093953.0
008 100218s19uu 000 0 eng d
010 _a200616788
020 _a0071477845 (alk. paper)
100 1 _aMichelli, Joseph A.
245 0 0 _aThe Starbucks experience :
_b5 principles for turning ordinary into extraordinary.
260 _aNew York :
_bMcGraw-Hill,
_c2006.
300 _axiv, 208 p. :
_billus. ;
_c22 cm.
500 _aIncludes bibliography, reader's guide and index.
520 _aHow did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.
650 1 0 _aStarbucks Coffee Company.
_2sears
650 1 0 _aSuccess in business--Handbooks, manuals, etc.
_2sears
999 _c709
_d709