Normal view MARC view ISBD view

Best practices in customer service /

Best practices in customer service / edited by Ron Zemke and John A. Woods. - 1st. ed. - New York : HRD Press Amherst/American Management Association, 1999. - xvii, 414p. : illus. ; 28cm.

Includes appendices and directory of contributors.

Professional

ISBN: 0814470289

LCCN: 9831888

Subjects--Topical Terms:
Customer services.

LC Class. No.: HF 5415.5 / B48 1999

Print
Add to your cart (remove)
Send to device
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)