Centralized complaint and inquiry system

Fernandez, Ryan Christian V.

Centralized complaint and inquiry system Ryan Christian V. Fernandez, Reynaldo J. Galang jr., and Desiree D. Gatchalian - Manila: Technological University of the Philippines, 2017 - 87pages; 29cm.

Thesis (Undergraduate)

College of Science --

Includes bibliography

The study developed the “Centralized Complaint and Inquiry System”. The software is a web-based system that centralizes the filing of complaints and obtaining updates from the government. Specifically, it aims to: (1) design a system with real-time communication between the citizen and the government agencies and management of alerts and complaints; (2) develop the system using Notepad++, Adobe Photoshop CC, MySQL, and WAMPP Server. Test results showed that the application is functional and accurate. Thirty randomly selected respondents from the Technological University of the
Philippines rated the system. The system is “Highly Acceptable” with an overall mean score of 3.6.


Inquiry system
programming software

BTH T 58.5 / F87 2017



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