MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02707ntm a2200313 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240307163831.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
240307s2023 |||a|||| abm| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
TUPM |
| Language of cataloging |
eng |
| Transcribing agency |
TUPM |
| Description conventions |
rda |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
BTH QA 76 |
| Item number |
C78 2023 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Cruz, Kurt Dominic S. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
LAHI Creations : |
| Remainder of title |
Development of Chatbot Tool for E-Commerce Platform / |
| Statement of responsibility, etc. |
Kurt Dominic S. Cruz, Jhan Paul G. Lacsamana, Jay-Vee G. Mendoza, Fritz Jherald R. Sevilla. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Manila : |
| Name of producer, publisher, distributor, manufacturer |
Technological University of the Philippines, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2023. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
ix, 106 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
29 cm. + |
| Accompanying material |
1 CD-ROM (4 3/4 in.) |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Thesis (Undergraduate) |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
College of Science --<br/> |
| Degree type |
Bachelor of Science in Computer Science, |
| Name of granting institution |
Technological University of the Philippines, |
| Year degree granted |
2023. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references. |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
This study focused on the development of a chatbot within the e-commerce platform of LAHI Creations, a unique brand operating in the digital market. The aim of the research was to improve user experience, customer engagement, and support by developing a chatbot suited to LAHI Creations' specific needs and goals. The study began by examining the current difficulties that customers of LAHI Creations are facing, such as the restricted options for support, difficulty in finding information, and the impersonal interactions. It aimed to improve client retention, hasten order processing, and promote brand loyalty by overcoming these challenges through the development of chatbots. The development process included the design and implementation of a chatbot with functionalities such as real-time customer support, personalized product recommendations, and optimized order processing. The chatbot was designed to be aligned with LAHI Creations' brand personality and values, ensuring a consistent and engaging user experience. Throughout the project, the researchers applied the Waterfall methodology. Compatibility and usability tests were carried out and the project was evaluated by IT experts and users of the e-commerce platform. The results showed that the tool is usable, having received a grand weighted average of 3.58 described as "Highly Acceptable" from 20 respondents which means the developed tool improved the user experience in using e-commerce platforms.--Author's Abstract. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Electronic commerce |
| General subdivision |
Computer programs. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
LAHI Creations. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lacsamana, Jhan Paul G. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mendoza, Jay-Vee G. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sevilla, Fritz Jherald R. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Bachelor's Thesis COS |
| Suppress in OPAC |
No |