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ABC's of relationship selling through service / Charles M. Futrell.

By: Material type: TextTextPublication details: Boston : McGraw-Hill Irwin, c2009.Edition: 10th editionDescription: xxxii, 524 pages : illustrations ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780073380995 (alk. paper)
  • 0073380997 (alk. paper)
Subject(s): LOC classification:
  • HF 5438.25 F868 2009
Online resources: Summary: This textbook focuses on taking care of the customer through exceptional customer service.
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Holdings
Item type Current library Collection Shelving location Call number Copy number Status Date due Barcode
Book Book TUP Manila Library General Circulation Section-GF HF 5438.25 F868 2009 (Browse shelf(Opens below)) Available P00029539
Book Book TUP Manila Library NFIC HF5438.25 F868 2009 (Browse shelf(Opens below)) 1 Available

Includes bibliographical references (p. 512-515) and index.

This textbook focuses on taking care of the customer through exceptional customer service.

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