Skilled interpersonal communication : research, theory, and practice / by Owen Hargie and David Dickson.

By:

Hargie, Owen

Contributor(s):

Dickson, David, 1950-

Material type: Text

TextPublication details: London and New York : Routledge, 2004.Edition: 4th. edDescription: xii, 542p. : illus. ; 24.5cmISBN:

0415227208 (pbk.), 0415227194 (hbk.)

Subject(s):

Interpersonal communication

Summary: Contents: Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.

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Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Book	TUP Manila Library	General Circulation Section-GF	BF 637 C45 H33 2004 (Browse shelf(Opens below))	C.1	Available		P00026422

Includes bibliography and indices.

Contents: Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.

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