Culture Shock: Assessment Of Experiences Of Generation Z In Metro Manila During First Work/ Terence Jimwelle S. Cesar, Reylyn S. Dioquino, Mark Joseph B. Gloria, Arsenio D. Mabansag Jr., Aljon M. Miguela, Jhon Michael B. Nermal, Jericho P. Selves and Angeline V. Teloman.--

Bachelor's Thesis

College of Liberal Arts.-- Bachelor Of Science In Business Administration
Major In Industrial Management Technological University Of The Philippines, Manila. 2025

Includes bibliographic references and index.

This study focuses on the culture experienced by Generation Z workers in Metro Manila
as they transition to their workplace for the first time. Using descriptive research design
and quantitative techniques, it examines individual and workplace variables that affect
employee and workplace engagement. Data was collected from 200 respondents through
questionnaires administered via Google Forms, focused on demographics, culture shock
factors, and engagement levels. The research questions focus on the role of individual
factors, employee engagement factors, and workplace engagement factors in the
adjustment process of Generation Z employees. It examines the ways in which these factors
influence self-performance, work-life balance, and productivity that are central to
reintegration into the workforce. As a result, the research offers a comprehensive analysis
of the difficulties faced by the members of Generation Z at their first workplaces and the
ways they manage them. Therefore, presenting the factors that explain their cultural
experiences, the study offers the view on how organizational culture is changing at a time
of adjustment. It reveals the necessity of positive attitudes and policies in organizations,
effective leadership, and supportive policies for new employees. Also, it recognizes the
key importance of adaptability as a key to engagement and productivity.
Keywords: Culture Shock, Generation Z, Metro Manila, Employee Engagement,
Workplace Engagement