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		Customer service : career success through customer loyalty / Paul R. Timm. by Timm, Paul R Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2011 Availability: Items available for loan: TUP Manila Library (2)Call number: HF 5415.5 T56 2011, ... Place hold Add to cart (remove)
		Service operations management / Edited by George Firth. by Firth, George [editor.] Material type: Text; Format: print regular print ; Literary form: Not fiction Publisher: Forest Hills, New York : Willford Press, ©2018 Availability: Items available for loan: TUP Manila Library (1)Call number: HF 5415.5 S47 2018. Place hold Add to cart (remove)
		The Apple experience : secrets to building insanely great customer loyalty / Carmine Gallo. by Gallo, Carmine Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: TUP Manila Library (3)Call number: HF 5415.5 G35 2012, ... Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Customer service excellence : participant's guide. by The Ontario Management Development Program Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ontario : Association of Colleges of Applied Arts and Technology of Ontario, 2001 Availability: Items available for loan: TUP Manila Library (2)Call number: HF 5415.5 O58 2001, ... Place hold Add to cart (remove)
		Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2009 Availability: Items available for loan: TUP Manila Library (1)Call number: HF 5415.5 G67 2009. Place hold Add to cart (remove)
		Best practices in customer service / edited by Ron Zemke and John A. Woods. by Woods, John A., ed Zemke, Ron, ed Edition: 1st. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HRD Press Amherst/American Management Association, 1999 Availability: Items available for loan: TUP Manila Library (1)Call number: HF 5415.5 B48 1999. Place hold Add to cart (remove)
		Management in a quality environment / David N. Griffiths. by Griffiths, David N, 1935- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, WI : ASQC Quality Press, c1994 Availability: Items available for loan: TUP Manila Library (1)Call number: HD 62.15 G74 1994. Place hold Add to cart (remove)
		Managing the guest experience in hospitality / Robert C. Ford, Cherrill P. Heaton. by Ford, Robert C. (Robert Clayton), 1945- Heaton, Cherrill P Material type: Text; Format: print ; Literary form: Not fiction Publication details: Albany, NY : Delmar/Thomson Learning, c2000 Availability: Items available for loan: TUP Manila Library (1)Call number: TX 911.3 C8 F67 2000. Place hold Add to cart (remove)
		User experience research : discover what customers really want / Marty Gage and Spencer Murrell. by Gage, Marty [author.] Murrell, Spencer [author.] Edition: First edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2022] Availability: Items available for loan: TUP Manila Library (1)Call number: GS TS 171.4 G34 2022. Place hold Add to cart (remove)
		Total quality management for tourism and hospitality / Matt Martin by Martin, Matt Material type: Text; Format: print ; Literary form: Not fiction Intramuros, Manila : Unlimited Books Library Services & Publishing, c2021 Availability: Items available for loan: TUP Manila Library (1)Call number: FIL TX 911.3 M37 2021. Place hold Add to cart (remove)
		Managing Customer Experience and Relationships/ 3G E-learning LLC by 3G E-learning LLC Series: 3GE Collection on Business Management Material type: Text; Format: print ; Literary form: Not fiction New York : 3G E-Learning, c2023 Availability: Items available for loan: TUP Manila Library (1)Call number: HF 5415.5 T47 2023. Place hold Add to cart (remove)

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